đ Why Do I Need to Verify My Order?
To protect both you as a customer and our services, some orders may be flagged for a fraud check. This is a security measure used to prevent unauthorized purchases and misuse of our services â for example, if someone tries to register a domain or account under another personâs name.
Verification is a routine procedure that may happen randomly or when the system considers an order to be high-risk (e.g. if a VPN is used).
đ How Do I Verify My Account?
If your order requires verification, we will contact you by email. To complete the process, youâll need to provide:
A valid ID (e.g. passport or driverâs license).
The payment card used for the purchase.
You may cover all digits except the last four.
The cardholder name and expiration date must be visible.
đ Send the documents via the support ticket we open for you, or directly to [email protected].
đ Additional Verification
In some cases, we may also require extra confirmation from the cardholder or PayPal account holder. If so, weâll contact you with further instructions.
â Done!
We understand this process may feel like an extra step, but itâs there to ensure a safe purchasing experience and to make sure our services are only used in a secure and responsible way.