Find your order confirmation
When you place an order with Miss Hosting, the order confirmation is sent to your registered email address.
Please note: Order confirmations are not stored in the Client Area and can therefore only be retrieved via email. If you cannot find the order confirmation, please check your junk/spam folder and ensure you are looking in the correct email account.
Check order status
You can view the status of your orders by logging in to the Client area.
Log in to the Client Area.
Go to Services → My Services.
Locate the relevant service and check its status.
What do the different statuses mean?
Status | Meaning |
Pending | The order is awaiting payment. |
Active | The service is active. This occurs only once the invoice has been paid. |
Cancelled | The order has been cancelled. |
Terminated | The service has been terminated. |
Related guides
Summary
Order confirmation: Sent via email; not available in the Client Area.
Order status: Can be checked under Services → My Services in the Client Area.
