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Find order confirmations and check order status

How to find your order confirmation and view the status of your orders at Miss Hosting.

Find your order confirmation

When you place an order with Miss Hosting, the order confirmation is sent to your registered email address.

Please note: Order confirmations are not stored in the Client Area and can therefore only be retrieved via email. If you cannot find the order confirmation, please check your junk/spam folder and ensure you are looking in the correct email account.

Check order status

You can view the status of your orders by logging in to the Client area.

  1. Log in to the Client Area.

  2. Go to Services → My Services.

  3. Locate the relevant service and check its status.

What do the different statuses mean?

Status

Meaning

Pending

The order is awaiting payment.

Active

The service is active. This occurs only once the invoice has been paid.

Cancelled

The order has been cancelled.

Terminated

The service has been terminated.

Related guides

Summary

  • Order confirmation: Sent via email; not available in the Client Area.

  • Order status: Can be checked under Services → My Services in the Client Area.

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