Overview
Have you forgotten your Customer Zone password, or are you having trouble logging in? You can request a new password yourself via the login page.
Reset your password
If you have forgotten your password, you can easily request a password reset link.
Go to thel Miss Hosting login page.
Click on Forgot password?
Enter the email address registered to your customer account.
Follow the instructions to request a reset link.
Open the email you receive and click the link.
Choose a new password and save the change.
You can now try logging in with your new password.
Not receiving the password reset email?
If you do not receive an email after requesting a reset, please check the following:
Ensure that you have entered the correct email address.
Confirm that the email address matches the one registered to your customer account.
Check your junk or spam folder.
Still unable to log in despite using the correct details?
If you are unable to log in, try the following:
Verify that you are using the correct email address and password.
Ensure that Caps Lock is turned off and that you are entering the password correctly.
Try resetting your password by following the instructions above.
Try logging in using a different browser window or a different web browser.
If none of these steps work, please contact our support team so we can assist you further.
No longer have access to your registered email address?
If you no longer have access to the registered email address, you will need to provide an image of your identification so that we can verify that you are the owner of the account.
Once ownership has been verified, we can assist you by sending you new login credentials.
Summary
If you are unable to log in to the Customer Zone:
Try resetting your password using the Forgot password? option
Ensure that you are using the correct email address and check that the password reset email has not ended up in your spam folder.
If you are still unable to log in, try the troubleshooting steps.
Contact support if you are still unable to access your account.
If you do not have access to the registered email address, you must verify that you are the account owner by providing an image of your identification.