What You Need
If your order requires verification, have the following ready:
A valid ID, such as a passport or driver's license
The payment card used for the purchase
Access to the support ticket created for your order
For card verification, you can cover all card digits except the last four digits. The following information must remain visible:
Cardholder name
Card expiration date
Last four digits of the card
Why Does My Order Need Verification?
Some orders may be selected for a fraud check as a security measure.
Verification helps protect both you and Miss Hosting from unauthorized purchases and misuse of our services. For example, it can help prevent someone from registering a domain or account using another person's information.
An order may be selected for verification:
Randomly as part of our security checks
When the system identifies an order as potentially high-risk
When certain factors are detected, such as the use of a VPN
Being asked to verify your order does not necessarily mean that anything is wrong with your account or payment.
How to Verify Your Order
If your order requires verification, Miss Hosting will contact you by email.
Follow these steps:
Check the email from Miss Hosting requesting verification.
Prepare a valid ID and the payment card used for the purchase.
Cover all card digits except the last four.
Make sure the cardholder name and expiration date are visible.
Send the requested documents through the support ticket created for you.
If instructed, you can also send the documents to [email protected].
đĄ Tip: Only provide the information requested for the verification process. Make sure the documents are clear and readable to avoid delays.
Additional Verification
In some cases, we may require additional confirmation from the cardholder or PayPal account holder.
If additional verification is needed, weâll contact you and provide instructions on what to do next.
Troubleshooting / FAQs
Why was my order selected for verification?
Orders may be selected randomly or because our security system identifies factors that require additional verification. For example, using a VPN may result in an order being flagged for review.
What if I don't have the payment card available?
Contact Miss Hosting Support through your support ticket for further instructions.
Is verification required for every order?
No. Only some orders are selected for verification as part of our security and fraud-prevention processes.
Summary / Next Steps
Order verification is a security measure designed to help protect customers and Miss Hosting from unauthorized purchases and misuse.
If you receive a verification request, provide the requested documents through your support ticket or follow the instructions provided by Miss Hosting Support. Once the verification is completed, the order can continue through the normal process.