Before you start
Access to your customer area or a direct cPanel login.
A recent backup of your website files and database.
A PHP version that your website software supports. Check your plugins and theme too.
Steps
1. Sign in to your hosting provider’s customer area. If you use a direct cPanel login, sign in there and continue from step 4.
2. Open the web hosting service for the website you want to update.
3. Use the cPanel login link or button for that service.
4. Scroll to Software.
5. Click Select PHP Version.
6. Make a note of the version currently selected.
7. Choose your new version from the PHP dropdown.
8. Click Set as current if this button appears.
9. Reopen Select PHP Version to check that the change was saved.
10. Open your website and test the pages and features your visitors use.
Note: A selector change can affect several websites on one account. You do not need to change PHP extensions or php.ini values to follow this guide. If the selected version does not save, send us a screenshot of the selector.
Example
The PHP selector should show the version you chose. For a WordPress site, you can also check Tools → Site Health → Info → Server → PHP version in WordPress.
Questions and troubleshooting
Which version should I choose? Use a supported version compatible with your website. Check the software developer’s requirements before choosing; an older version can still appear in the dropdown.
What does native mean? It means the server’s default PHP version is being used. It is not a particular upgrade version.
I only see MultiPHP Manager. Your account uses a different PHP tool. Ask us for the instructions for that account rather than following these selector steps.
My website shows an error after the change. Use the troubleshooting guide below. Keep a note of the old version and the time you made the change.
Related guides
Next steps
Once the website works on the new version, check any other sites and subdomains on the same hosting account.
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