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Frequently Asked Questions About the Store

This guide answers common questions about the Store and its e-commerce features, including products, orders, payments, shipping, and currencies.

Store Basics

What is the Store?

The Store is a tool that allows you to sell products directly through your website.

Who is the Store for?

The Store is ideal if you want to start selling products online and take your first steps into e-commerce.

How many products can I sell?

If your plan does not have a product limit, there is no fixed limit to the number of products you can add.

However, the Store is optimized for approximately 1,000 products. Adding more products may affect performance.

Is the Store secure?

Yes. The Store is designed with security in mind to help protect your store and customer transactions.

Can I sell digital products or downloads?

No. The Store is intended for selling physical products.

Products and Orders

What happens when a customer places an order?

When a customer places an order:

  1. You receive an email containing the order information.

  2. The customer receives an order confirmation by email.

  3. The order is automatically added to the Orders page in the Store.

Can I import products from a spreadsheet?

Yes. You can import products using a spreadsheet.

Can I export products to a spreadsheet?

No. Exporting products to a spreadsheet is currently not supported.

Can customers search for products?

Yes. The Store includes a product search function.

💡 Tip: Add relevant tags to your products to make them easier for customers to find.

How many variants can I add to a product?

You can have up to 32 variants per product.

For example, combinations of size, color, and design must not exceed 32 variants.

Exceeding this limit may negatively affect performance.

Payments and Taxes

Which payment methods are supported?

The Store supports:

  • Klarna

  • Bankgiro

  • Stripe

  • PayPal

Can I set different tax rates for different countries or regions?

Yes. You can assign different tax rates to different countries and regions.

Shipping

How many shipping methods can I add?

There is no fixed limit on the number of shipping options you can offer.

Supported Currencies

The Store supports many currencies, including:

  • Argentine Peso

  • Australian Dollar

  • Bangladeshi Taka

  • Brazilian Real

  • British Pound

  • Bulgarian Lev

  • Canadian Dollar

  • Chilean Peso

  • Chinese Yuan

  • Colombian Peso

  • Croatian Kuna

  • Czech Koruna

  • Danish Krone

  • Dominican Peso

  • Ethiopian Birr

  • Euro

  • Ghanaian Cedi

  • Hungarian Forint

  • Indian Rupee

  • Indonesian Rupiah

  • Kazakhstani Tenge

  • Kenyan Shilling

  • Malaysian Ringgit

  • Mexican Peso

  • Moroccan Dirham

  • New Taiwan Dollar

  • New Zealand Dollar

  • Nigerian Naira

  • Norwegian Krone

  • Pakistani Rupee

  • Peruvian Nuevo Sol

  • Philippine Peso

  • Polish Zloty

  • Qatari Riyal

  • Romanian Leu

  • Russian Ruble

  • Saudi Riyal

  • Singapore Dollar

  • South African Rand

  • Sri Lankan Rupee

  • Swedish Krona

  • Swiss Franc

  • Thai Baht

  • Turkish Lira

  • Ukrainian Hryvnia

  • Uruguayan Peso

  • UAE Dirham

  • US Dollar

  • Vietnamese Dong

Summary / Next Steps

The Store is designed for selling physical products online and supports product management, customer orders, multiple payment methods, tax rates, shipping options, and a wide range of currencies.

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