Frequently Asked Questions

What is the store?
The store is a tool that helps you sell products directly via your website.

Who is the store for?
The store is ideal for those who want to take their first steps into e-commerce.

How many products can I sell in the store?
If you don’t have a plan with product limitations, there is no fixed limit to how many products you can sell.

What is the maximum number of products the store is optimized for?
The store works best with up to approximately 1,000 products. With more, performance may be affected.

Is the store secure?
Yes, the store is very secure.

Can I sell digital files (downloads)?
No — the store is only intended for the sale of physical goods.

What happens when a customer buys a product?
When a purchase is made, you receive an email with order information. The customer also receives a confirmation via email and the order is automatically logged on the Orders page in the store tool.

Can I import products from a spreadsheet?
Yes — products can be imported via a spreadsheet.

Can I export products to a spreadsheet?
No — export to a spreadsheet is not currently supported.

Can customers search for products in my store?
Yes — the store has a search function. To make your products easier to find, you can add relevant tags.

Is there a limit on product variants?
Yes — you can have up to 32 variants per product. Combinations of size, color, and design must not exceed 32, as exceeding this may negatively affect performance.

Which payment methods can I use?
Klarna, Bankgiro, Stripe & PayPal

Can I set different tax rates for different countries and regions?
Yes — you can assign different tax rates for different countries and regions.

How many shipping methods can I add?
There is no fixed limit on how many shipping options you can offer.

Here are some of the currencies supported by the store (not exhaustive):