We carefully evaluate new accounts to determine high risk orders. Please do not take it personally if you are asked to verify a new account as you may have been selected randomly. Please provide the requested information at your earliest convenience to ensure that your account is set up as soon as possible.

How to Verify a New Account

Attention: Due to the current sale, the volume of new orders is extremely high. Consequently, it may take us some time between the submission of your order and the verification process. We appreciate your patience while we process this large volume of orders.

Verify via Ticket

You may submit a ticket to our Verification department with a scanned copy of the following items or email them to [email protected].

A photo ID such as a passport or driver license

The credit card that was used on your account purchase (assuming you purchased a hosting account with a credit card). You may censor all but the last 4 digits of the credit card number for your protection, but please ensure the name and expiration date are legible.

Please provide us with the above requested information at your earliest convenience to ensure that your account with Misshosting is set up as soon as possible. We apologize for any inconveniences that may result from this process.

Additional Verification

Some signups may be subject to additional verification to ensure the credit card holder or PayPal account owner has authorized the purchase. This additional verification is done for your protection. If additional verification is necessary, we will contact you via email with further instructions.

Unverified Accounts

If you are contacted to verify your order and we do not hear from you within 48 hours, we will automatically refund your initial payment. We don't want to accidentally keep your money in case you decide not to contact us to verify. Since we automatically refund your payment, you will need to pay again to activate your account.

You can choose to NOT pay, and we will not activate your account. If your first payment is already returned and you want to pay later, we will be glad to activate your account and start your billing cycle on the day you pay.

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